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Well It's Official... Computers have taken over! ~Kethria~

  Author:  18527  Category:(Discussion) Created:(10/2/2002 6:55:00 AM)
This post has been Viewed (278 times)

As most of you know I am in a wavering situation at work, not knowing what will happen from one day to the next, and my husband is looking for a job.

Well Best Buy was hiring people in their computer department, my hubby is over-qualified, because he has A+ Certs etc...

Anyhow, so yesterday they have a job fair, and he shows up, suit and tie...

He said the rest of the people were around 16 or 17 wearing t-shirts and jeans.

The lady says he has to complete the hiring process, meaning he has to take this phone survey thing.

So he dials the number, "Welcome to Best Buy, press 1 if you a applying for a job...etc"

So he gets to a point where they list the seasonal positions at the store he wants to work at, and then "Or press 0 to return to the menu"

Well computer tech isn't seasonal, so he presses 0

"Thank you for applying at Best Buy...CLICK"

He looks at the phone for a minute, and says "I got disconnected"

So the lady redials, and as soon as he enters his social "We are sorry, you have already applied for work at Best Buy. You are not eligible to reapply for 30 days CLICK"

So he says "But... I didn't apply for anything."

The lady says, "Oh, the computer screwed up. Sorry."

"So what do I do?"

"Wait 30 days and come back and reapply."

WHAT?

Have we so lost touch with people that we depend on a poorly programmed screening process to choose our employees? What ever happened to HUMAN RESOURCES?

My husband looked at her and said "Frankly I am disappointed, I do not wish to pursue employment with a company that bases its desicions on a machine"

And he left.

Is it just me or is the whole thing STUPID!

Love,

Kethria

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Replies:      
Date: 10/2/2002 6:58:00 AM  From Authorid: 38278    It's very stupid.  
Date: 10/2/2002 7:01:00 AM  From Authorid: 10245    Not just you.... it's very, very stupid   
Date: 10/2/2002 7:14:00 AM  From Authorid: 53836    stupid...and sadly, it's cheaper to create robitic like machines to do the jobs these days rather than hire Americans who need work to eat, and live...sucks being us...saw something about it on the news last night...For years we knew that it was inevitable, but now that they are reporting these sad facts on the news...well...it is just not cool...Sorry too early, my thoughts are scattered more than my kids, LOL~SpaceCase  
Date: 10/2/2002 7:29:00 AM  ( From Author ) From Authorid: 18527    Argh! It is SO DUMB!  
Date: 10/2/2002 7:31:00 AM  From Authorid: 600    Yep, it's stupis, as well as VERY frustrating. It's kind of like when you neec technical assistance, or info. on a bill......you have to sit through a million prompts to find the right menu, spend an hour in doing so, only to get disconnected and have to start ALL over! It's major annoying......BTW, hey Keth. how's it going?  
Date: 10/2/2002 7:32:00 AM  From Authorid: 600    oopsie, stupis=stupid  
Date: 10/2/2002 7:33:00 AM  From Authorid: 600    dang typos neec=need  
Date: 10/2/2002 8:42:00 AM  From Authorid: 24856    Kudos to your hubby! I would not work for a company that could not over-ride or fix the situation. Stupid! What a bunch of dweebs!  
Date: 10/2/2002 10:45:00 AM  From Authorid: 53284    He needs to get in touch with the IT department and have them update the system. By providing valuable input he may be able to not only improve the system, but also get his name mentioned so that he can get the job. Getting noticed in a positive light seems to get harder each year. So he needs to do something to stand out. Way to many people when confronted with an unusual situation just don't realize that this may be oppurtunty knocking  

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